Shipping policy
At Zoblex, we aim to make shipping clear and straightforward.
Order Processing
Orders are processed within 1–3 business days, excluding weekends and public holidays. Once your order ships, you will receive a shipping confirmation with tracking information.
Estimated Delivery Times
After dispatch, estimated delivery times are:
- United States: 7–12 business days.
- International destinations, including Saudi Arabia: 10–15 business days, where shipping is available.
Processing time is additional. Delivery times are estimates and are not guaranteed. Customs clearance, holidays, and carrier delays may affect delivery.
Shipping Costs & Availability
Shipping is free on orders eligible for our free shipping offer. Any applicable shipping charges are displayed at checkout before payment. Available destinations are confirmed at checkout.
Order Tracking
Your shipping confirmation includes tracking details. Please allow time for the carrier to update your shipment’s status after dispatch.
Customs & Import Charges
International orders may be subject to customs duties, import taxes, or handling fees. Unless these charges are explicitly included at checkout, they are the customer’s responsibility.
Delivery Address
Please check your shipping address carefully before completing your order. If you notice an error, contact us immediately through our Contact page. Address changes may not be possible after dispatch.
Delayed, Missing, or Damaged Orders
If your package is delayed, appears lost, or arrives damaged, contact us through our Contact page with your order number. For damaged items, please include photos of the product and packaging. We will investigate and help resolve the issue.
Contact Us
For shipping questions, please visit the Contact page on zoblex.com and include your order number, if available.